We recognize the power of remarkable service to create unique experiences, make memorable first impressions, and ultimately, boost your bottom line. Whether you're a startup, a growing enterprise, or an established brand, Athos is your partner in crafting memorable and meaningful interactions that keep your employees engaged and your customers coming back.
We work with you to answer questions and ask questions. Our goal is to identify the impact we can make and the improvements you will see. We talk about the state of the business, where we can take it, and where it can go.
We work with you to embed a people-centric mindset throughout your organization, creating an environment where every team member is motivated and empowered to deliver their best.
We go beyond the basics by delving into the psychology and analytics of customer behavior, empowering your team to anticipate needs and improve guest service.
Our consulting aim is rooted in understanding the distinct personality of your brand and tailoring our strategies to align seamlessly with your vision and values.
Our Sincere Service training lays the foundation for service culture and employee motivation. The definition and characteristics of Sincere Service will be explored and participants will identify ways they can build trust quickly and make memorable first impressions.
Our Sales & Revenue training can apply to all positions across all departments. Participants will identify the unique opportunities they have to enhance customer experiences, gain an understanding for value provided, and how to promote & sell additional services.
Our Leadership & Coaching training is for anyone who is in a manager role or aspires to be. This training builds leadership skills applicable to any situation. It can be combined with the Sincere Service training to reinforce those concepts through your managers.
The Sincere Service and Sales & Revenue training were not just routine workshops. It was a personalized journey crafted to align with the uniqueness of our establishment. The consultants demonstrated a deep understanding of the service industry, and their insights were tailored to meet the distinctive needs of a boutique setting.
The sessions were engaging, interactive, and resonated with our team. The learning experience was both enriching and immediately applicable to our daily operations. Not to mention the boost in motivation of the team. The impact of this training has been evident in the positive feedback we've received from our guests since the training.
-Scott Matthews, General Manager
Athos Hotels
Copyright © 2023 Athos Management, LLC. - All Rights Reserved.
We use cookies to analyze website traffic and optimize your website experience. By accepting our use of cookies, your data will be aggregated with all other user data.